TERPLAND.EU – PRIVACY POLICY
Last Updated: 31st of March, 2025
1. General Information
Terpland.eu (“we”, “us”, “our”) is responsible for handling the personal data you provide on this website.
We respect your privacy and are committed to protecting your personal information.
By using terpland.eu, you accept the practices described in this Privacy Policy.
2. Information We Collect
We only gather the information needed to process orders and improve your experience. This includes:
Automatically collected data:
- Browser type, IP address, time zone, and cookies
- Pages visited, search activity, and interactions with the site
Order-related information:
- Name, shipping address, email address, and phone number (if needed for delivery)
- Payment details are never stored by us; only payment confirmation via cryptocurrency is received.
Optional account information:
- If you create an account, we store your login information (excluding your password) and order history to help with future purchases.
3. How We Use Your Data
We use personal information only for:
- Processing and shipping orders
- Responding to customer service inquiries
- Maintaining website security and preventing abuse
- Analyzing website traffic to improve services
Browsing the website does not require providing personal data, but ordering or signing up for updates does.
4. Cookies and Tracking
We use cookies to ensure proper website function and enhance your browsing experience:
- Session cookies: Keep you logged in and maintain your shopping cart
- Analytics cookies: Help understand website usage via Google Analytics
We do not use marketing or third-party tracking cookies. You can disable cookies in your browser, but some site features may not function correctly.
5. Payment Processing
All payments are handled by trusted third-party crypto providers (e.g., Paygate.to, Banxa.com, Ramp Network, or direct wallet transfers).
We do not receive or store bank or card information. Only the confirmation of crypto payments is used to process your order.
These providers may process your personal data according to their own privacy policies.
6. Sharing Your Data
We only share necessary information (name, address, contact details) with our shipping partners to deliver your orders securely.
We do not sell or distribute your data to other third parties.
7. Data Retention
We keep personal data only as long as necessary to:
- Complete orders and deliveries
- Address returns, disputes, or customer service requests
- Meet legal obligations, such as tax records
If you request deletion of your data, we will comply unless legal retention is required.
8. Security Measures
We protect your information through:
- SSL encryption for secure data transmission
- Secure servers within the EU
- Restricted internal access to personal information
While no system is completely risk-free, we maintain strict security practices to safeguard your data.
9. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Object to specific processing of your data
- Request a copy of your information for portability
To exercise your rights, contact us on our Discord server and open a support ticket.
10. Minors
Our website and services are intended only for adults aged 18 or older.
We do not knowingly collect data from minors. Any personal information received from a minor will be deleted immediately.
11. Legal Disclosures
We may disclose personal data if required by law or to:
- Prevent fraud
- Protect the rights, property, or safety of our users
- Comply with legal proceedings
12. Contact
For privacy questions or to request deletion of your data, contact us on our Discord server and open a support ticket.